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Support FAQ
How do I reset my license key?
Log in to your account at gpmlogin.com, go to License Management, and click the Reset Key button. Note: a newly purchased license must wait 72 hours before the first reset, and each later reset is limited to once every 72 hours. If you need an emergency reset before the cooldown, please contact support with your reason.
How do I renew my plan?
Log in to your account, go to My Plan, and click Renew. You can pay via USDT/BTC/ETH (Crypto) or Vietnamese bank transfer via SePay. Your plan is renewed immediately after payment is confirmed.
I lost my license key — what should I do?
Your license key is always stored in your GPM Login account. Log in at gpmlogin.com and go to License Management to retrieve it. If you've forgotten your account password, use the Forgot Password function on the login page.
I paid but haven't received my key?
For Crypto payments, confirmation can take 10–30 minutes. For bank transfers via SePay, the system auto-confirms within minutes. If you still haven't received your key after 1 hour, please contact us via Telegram or Email with proof of payment.